We're here for you! Welcome to your hub for Iris Conference and Registration resources and support.
Seattle Technology Group (STG), the developer of the Iris Conference and Events Platform has joined the StarRez family! Founded in 1993, STG provides a market-leading conference, dining and events management solution.
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For over 30 years, STG has been a trusted partner in the higher education sector, providing market-leading conference, dining and events management solutions to more than 80 universities across North America. STG’s Iris Conference Software Suite provides universities with innovative tools for managing rooms, dining, guest support, registration and emergency information. Iris Registration provides an online experience to help streamline the conference experience.
Prefer a hands-on approach? We support your independence! Our Customer Support Portal is available online, so you can find answers quickly without needing to reach out. But when you do want personalized help, you can submit a support ticket—we’re happy to assist! And check out our event calendar to access Iris Academy sessions and Office Hours, perfect for guided assistance and learning.
To support ongoing learning and community collaboration, our team also hosts weekly Office Hours! Join us every Wednesday at 1:00pm ET (with a few holiday-related exceptions). Announcements related to Office Hours can be found in our weekly emails as well as our Facebook group.
Professional Services are available to assist both new and long-term users to get the most out of their investment in our solutions. Whether it's training, organizing, or planning, we'll be there to help you make it to the top.
To engage with the Professional Services Team, please reach out to THDSuccess@starrez.com.
We blend software training with time spent understanding and adapting your business processes so that your team can feel confident moving forward! Whether you wish to acclimate new team members, explore untapped software features, review internal processes, or some combination of the three, our training programs will maximize your software investment!
We strive to meet and exceed your expectations in providing custom solutions to elevate your business processes. Why conduct processes manually or in multiple software applications? We can help pull processes together for integrations which are simultaneously simplified and more robust. Short on time and need new reports or other processes created? We can support you!
We provide recommendations for additional support, training, and/or consulting to make your department successful! We offer continuity packages to bridge the gap between departing and new staff, on-boarding packages for new team members, and advanced support packages for in-depth support in advance of and during major processes.
Seattle Technology Group, Inc. (Seattle Tech) is all about efficiently networking people and systems through elegant data interfaces. We are an expert consultant team supporting more than 100 clients in the US and Canada with our more than 70 years of experience. We welcome each of our clients to our team with custom implementation of our products and training whether it be on-site or remote.
In addition to our core product offerings of Iris Suite Products, we offer a custom line of business solutions utilizing web services and various interface technologies. We’re enthusiastic about data, consulting, and customer service.
