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STARREZ PLATFORM
SOLUTIONS & MODULES
Powerful Reporting & Analytics
Make data-driven decisions with custom insights
Rez 360
See a complete 360º view of resident activity & engagement
Powerful Integrations
Integrate and leverage best-of-breed solutions
Security Is Our Top Priority
We are committed to meeting data security protection standards
Conference & Events
Set up your event from start to finish in just minutes
Bookings & Appointments
Easily manage your check-ins and other appointments
Inventory & Inspections
Save staff time with mobile friendly room inspections
Flexible, Automated Billing
Maximize efficiency with time-saving billing automation
Front Desk & Package Management
Elevate customer service with guest and package management
Advanced Roommate Matching
Empower residents to build positive relationships
Communications
Simplify interactions with efficient communication tools
Resident Support
Help your community feel safe, supported, and connected
Self-Service Resident Portal
Enable residents to self-serve with a complete online portal
Engagement Programs
Improve engagement with easy to manage resident programs
Community
STARREZ COMMUNITY
CUSTOMER HUB
About Our Community
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Community Success Stories
How our community leverages the StarRez platform
SABO (StarRez Advisory Board)
Fostering communication with our community
Join Our Facebook Group
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Helpful articles, videos, and learning plans
THD Customers
Services and support for the THD community
Mercury Customers
Access your client portal or schedule your MCC call
Seattle Technology Group
Your hub for Iris support, resources, & information
FEATURED STORIES
Transforming Conduct Management: How Grand Canyon University Achieved 98% Time Savings with StarRez
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Resources
LEARN AND CONNECT
FEATURED INSIGHTS
Student Success in Housing: Key Insights from the 2024 State of the Student Housing Industry Report
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StarRez Academy
Train and certify on your time
Events
Join us for our Connect and other industry-attended events
Webinars
Get live or on-demand industry insights and expert advice
Video Resources
Community testimonials and feature walk-throughs
Insight Articles
Articles to help you provide exceptional resident experiences
Company
GET TO KNOW US
LATEST NEWS
StarRez Releases Inaugural State of the Student Housing Industry Report, Providing Actionable Insights to Shape Future Housing Strategies
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About StarRez
See how we help create thriving residential communities
Company News
How StarRez leads the way in housing automation software
Careers
Stellar opportunities await
StarRez Partners
A collection of partners that help serve our community
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Contact Us
Resources
Customer Support
Your help center for success
Increase success in your role with our broad range of resources for StarRez, Mercury, and THD users.
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Community Stories
Get inspired and hear how other community members have used StarRez to improve their operations.
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Learning Plans
Get up and running quickly with StarCare Online and our products via these step-by-step guides.
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Knowledge Base
Learn about everything from implementation and tracking your first entry to learning about using SQL for more powerful queries.
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Community Forum
Connect with other StarRez users to ask questions and share best practices.
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Events & Webinars
Stay connected through StarRez events, webinars, and social channels.
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The Housing Director Support
THD Customers Only:
Access the THD Knowledge Base for support documentation, how-to guides, recorded webinars and Customer Success Office Hours.
THD Help Center Login
Mercury Complete Care
Mercury Customers Only:
Mercury Complete Care (MCC) is our approach to continuous engagement and support for existing Mercury customers.
Schedule Your Quarterly MCC Call
Seattle Technology Group
Mercury Customers Only:
Mercury Complete Care (MCC) is our approach to continuous engagement and support for existing Mercury customers.
Schedule Your Quarterly MCC Call