StarRez Support: With You Every Step of the Way

StarRez community members from across the globe share their experience with the StarRez support team and community resources.
We share your passion and deeply understand the unique challenges you face in managing housing and residence life. We want you to know that we are with you every step of the way, empowering your community to thrive.

As a unified family serving over 3 million residential beds, we remain committed to being a trusted partner that our community can rely on.

"The team members at StarRez are superheroes. They have always gone above and beyond. They have always been extremely helpful. Their response times and the way they handle things is absolutely probably the best customer service that I've seen in any kind of company."

- Ada Waddell, University of Memphis

"There is such a sense of community with StarRez. There's always somebody there to help you progress your systems to the way that you want them to be. I also find that if I ever look for advice from StarRez, they always answer within 24 hours. And you'll find with a lot of other places that wouldn't really happen."

- Sarah Hughes, Dublin City University

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Your Trusted Partner

StarRez is the global leader in providing the most comprehensive Student Housing and Conference & Event management solution to universities, colleges, and purpose-built student accommodation providers. Serving over 1300 customers worldwide, StarRez’s enterprise-class products help manage occupancy, resident engagement, roommate matching, billing, online payments, communications, reporting, housing management, event management, and more. StarRez customers enjoy a modern, responsive and secure (PCI Certified, SOC 2 compliant, and GDPR compliant) end-to-end solution.

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